Vision Crop Care

Privacy Policy

This Privacy Policy (“Privacy Policy”) delineates how Vision Crop Care utilizes and safeguards any personal information you provide on the application. This policy solely pertains to the personal information amassed on the application and is binding upon accessing or using the application, signifying unconditional acceptance of its terms and conditions. Accessing the application is contingent upon acceptance of the Terms of Use as outlined on the application.

INTRODUCTION
This Privacy Policy governs the privacy terms of the application named VisionCropCare, owned and operated by Vision Crop Care. Vision Crop Care is an integrated online platform encompassing the Company’s proprietary, automated, personalized crop management solution, catering to individual farmer’s requirements, provided on a subscription basis. Services rendered via this application are accessible through both online and offline channels.

For the purpose of this Privacy Policy, pronouns “we,” “our,” and “us” denote the Company and its affiliates, while “you” or “user” pertains to individuals accessing or downloading the application on their own or representing a company or legal entity, and creating an account on the application as per the Terms of Use.

If you are entering into these Terms on behalf of a company or another legal entity, you confirm the authority to bind such entity to these Terms. Failure to possess such authority or disagreement with the Privacy Policy’s terms necessitates refraining from using the application.

We uphold the privacy of all application users. This Privacy Policy elucidates the process of collecting, utilizing, and disclosing personal information exchanged with us, directly or indirectly, for availing services or accessing the application. It is advised to peruse this Privacy Policy to comprehend our approach towards personal information usage.

Upon accessing or using the application, you concede to our Privacy Policy and consent to the collection, storage, transfer, processing, usage, disclosure, and other forms of utilizing your personal information as delineated herein. Acknowledgment of your obligation to provide personal information when availing services is required.

INFORMATION WE COLLECT
We receive and accumulate the following information during the operation and provision of our services, including installation, access, or utilization of the application. Registration of a user profile via the application’s sign-up option is mandatory for service provision.

During the registration process and service utilization, sharing/uploading of specific personal information is mandatory.

For the purpose of this Privacy Policy, “Personal Information” encompasses data facilitating personal identification, including but not limited to name, address, telephone number, email address, age, occupation, crop details, gender, images, videos, and geographical location information of both yourself and your land/property. Additionally, information pertaining to your mobile address book is solicited on a regular basis. Unauthorized disclosure of non-public contact details is prohibited.

Moreover, while accessing and using the application, we may glean additional information pertinent to you, which may augment the personal information repository. Access to your email accounts may be necessitated, limited to the purposes of utilizing the services. Information collection also extends to your interaction patterns with the services provided, including content viewed, engaged with, or frequency and duration of activities.

Personal Information in the form of posted details and documents, such as messages, are subject to collection. Messages, including chats, photos, and call logs, are archived on our servers for future reference.

Your consent to the usage of personal information collected by us is implied for the sole purpose of providing services, with a commitment to limiting collection, usage, and sharing to service provision exclusively.

Non-Personal Information/Data: Usage or access to the application may entail the collection and storage of additional information, potentially identifiable or not, including device-specific details, operating system information, browser information, internet protocol addresses, device identifiers, and usage logs, among others. This non-personal information may be utilized by the Company for internal business purposes.

ACCESS TO THE APPLICATION
Our application targets users over 18 years of age, with no deliberate collection, use, or processing of personal information of users under 18 years. Users below 18 years are advised against providing personal information or accessing the application unless authorized by a parent or guardian.

APPLICABLE LAW
This Privacy Policy aligns with the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules 2011 and other relevant laws. Compliance with applicable laws and company policies during service utilization is imperative.

HOW WE USE PERSONAL INFORMATION
Personal Information is collected and utilized to provide services, administer user accounts, enhance service quality and user experience, customize and improve services, analyze diagnostic and performance data, manage user relationships, monitor fraudulent activities, and deliver targeted communications.

DISCLOSURES
Personal Information exchanges with the public are contingent upon user settings. Exchange with other users or affiliates, business partners, or service providers may occur for service provision or marketing endeavors. Personal Information may be disclosed to comply with legal or regulatory obligations.

COOKIES Cookies may be utilized to enhance user experience by capturing and remembering certain information.

DATA RETENTION
Personal Information is retained as long as the user profile is active or as required to fulfill legal obligations. User data may be retained for dispute resolution purposes.

ANONYMIZED DATA Personal Information may be anonymized for research and analytical purposes, ensuring user privacy.

SECURITY
Measures are implemented to safeguard Personal Information from unauthorized access. Encryption protocols and periodic backups are employed, although vulnerabilities such as hacking or data pilferage are acknowledged without assuming liability.

USER INTERACTION
User feedback and interactions are welcomed, although users are advised to refrain from disclosing sensitive information. Feedback submissions are non-confidential and may be utilized by the Company.

ACCESS AND MODIFICATION
Users can access and modify their Personal Information through the application’s settings. Deleting the user profile renders services inaccessible, with information retained for archival and legal purposes.

THIRD-PARTY LINKS Third-party website links are not governed by this Privacy Policy, and users are encouraged to review third-party privacy policies independently.

INDEMNIFICATION
Users indemnify the Company against claims arising from personal information submissions, violation of rights, or misuse of the application.

RESERVATION OF RIGHTS
All rights not expressly granted in this Privacy Policy are reserved by the Company.

LIMITATION OF LIABILITY
The Company bears no liability for damages, direct or indirect, arising from service usage.

GOVERNING LAWS AND DISPUTES
Indian laws govern this Privacy Policy, with disputes subject to arbitration in Pune, India.

CHANGES TO THIS POLICY
Policy amendments are effective upon posting, with user acceptance implied by continued service usage.

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